Lovelocal Vouchers are committed to protecting and respecting your privacy.
This policy sets out how we will look after the personal data that we’ve collected from you or you’ve given us. Please read it carefully.

How we collect personal data

We collect personal data from you when you:

• Get in contact with us via the online webform or email us. 
• Provide us with information to create an advert for you as per our contract.
• Report a problem with the website.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

• You have given us your consent. You have the right to withdraw your consent at any time. You can do this by contacting info@lovelocalvouchers.co.uk 
• We have a contractual obligation to create an advert for you
• We have a legitimate interest

How we use your personal data

We will only use your personal data when you agree that we can or else the law allows us to. The law recognises that a business can properly use personal data to meet its legal obligations and perform contracts with its customers. We can also lawfully use your personal data if it is necessary for our legitimate business interests, provided the use does not interfere unduly with the rights of individuals. Where we rely on our legitimate interests to use your personal data, we will have weighed up any impact the use may have on you and limited our use only to what is necessary. We will explain why the processing is in our legitimate interests if you ask and you can object if you want to.

1. Contracts and services

Legal basis: A contract with have with you to supply an advert

• To fulfill a contract to create an advert for you
• To tell you about changes to our service

2. Marketing

Legal basis: your consent and/or our legitimate interests.

You may receive marketing communications from us by telephone, email or text if you have advertised with us previously or if you have consented to receive emails.

Third-party marketing

We will not share your personal contact data with any person outside of Lovelocal Vouchers 

Opting out of marketing messages

You can ask us to stop sending you marketing messages at any time by following the link on the message or by emailing info@lovelocalvouchers.co.uk. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of an agreement to supply an advert.

You can opt out of all telephone marketing messages from all parties by contacting the Telephone Preference Service at www.tpsonline.org.uk. For unwanted post, contact www.mpsonline.org.uk

How we secure your personal data

This website is hosted by IONOS, Europe’s largest web host provider. IONOS employs a robust, multi-layered security approach to ensure the highest levels of data security and privacy across its hosting services, including ISO 27001 certified data centers, advanced firewall, DDoS protection, SSL/TLS encryption, cloud backup services, and RAID technology.

Disclosure of your personal data

We will never disclose your personal data to any Third Party unless we are required to comply with any legal obligation or to protect the rights, property, or safety of our business, our customers, or others. 

Your data protection rights

Under data protection law, you have rights including:

• Your right of access – You have the right to ask us for copies of your personal information.
• Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
• Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
• Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at info@lovelocalvouchers.co.uk if you wish to make a request.
 

We will post any changes to our Privacy Policy on this page. Where appropriate, we will let you know by email.

How to complain

Questions, comments and requests regarding this privacy policy should be addressed to info@lovelocalvouchers.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113